PRIVACY POLICY

Effective Date: May 20, 2025

At Back 2 Healthy Home Care LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following information through our website forms:

• Name
• Phone number
• Email address
• City, state, and service-related information
• Employment-related information

We only collect information that is necessary to respond to inquiries, process applications, and coordinate services.

2. How We Use Your Information

We use the information we collect to:

• Respond to service requests
• Schedule consultations
• Communicate with applicants
• Provide appointment reminders and service updates

3. SMS & Mobile Communication

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

We do not sell, rent, or share your personal information for marketing purposes.

Message and data rates may apply. Message frequency may vary. To opt out at any time, text STOP. For assistance, text HELP or visit https://back2healthyhomecare.com/

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. Sensitive information is collected only when necessary and is handled with care.

5. Retention Policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including contact, identity, financial, and transaction data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us at:

📧 [email protected]

📞 888-345-6040

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.